As a senior Engineer at a large corporation, I have worked with many consultants over the years on major implementation projects. However, none have impressed me more than True Attitude. From the very first meeting, I could tell they took a different approach – listening first to understand our key objectives and challenges before providing recommendations. Throughout the project rollout, the True Attitude team acted as true partners every step of the way. They not only helped plan the technical details of the implementation but focused on change management best practices to ensure adoption. Their attention to understanding user workflows was unmatched. Even when tricky issues emerged, they worked collaboratively with our teams to find solutions. The results spoke for themselves. End-user feedback has been overwhelmingly positive as well. I would highly recommend the True Attitude team to any organization looking for implementation experts who can deliver complex projects efficiently.

Working with Trueattitude has helped us to achieve our goals. A clear focus on solutions was always the key to success. Through a pragmatic and efficient approach, persistent and tenacious when the going got tough, our timelines and quality were convincing. This attitude and mindset makes us happy to work with them again.

I began working with Dennis in 2020 during the pandemic. Together we completed a major version upgrade to our ITSM system. It was a new system to me at the time so I had a lot to learn, along with adjustments to working remotely during such a chaotic time of uncertainty. Having worked in IT for over 20 years I understand the complexities and challenges faced with ITSM tools, processes, support, and my own evolving understanding of the product. Dennis’ support, guidance and patience was invaluable and paramount to our successful deployment. Any issues were identified and resolved or mitigated to meet our requirements. I am happy to say that we still work together to this day and I look forward to up and coming projects, confident in the support we have from TrueAttitude.